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See all servicesYou inherited or built a WordPress site years ago, well before 2020, nobody has touched it since, and the person who made it stopped answering. Maybe a form quietly quit sending. Maybe you can't even log in. I've worked in WordPress since 2011 and have pretty much seen it all. If I haven't hit your exact problem, someone in my developer network around the country has.
WordPress Rescue is hourly help for an old or inherited WordPress site that's stopped cooperating: you can't log in, a form quit sending, a page is throwing errors, or the developer who built it has gone quiet. I diagnose the real cause first, tell you what it will take, and fix it by the hour. No retainer, and no rebuild unless you need one.
Most of these sites were built well before 2020, launched once, and never touched again. Usually nothing is on fire. The site has just been running on its own for years with nobody watching it, so things drift: plugins go stale, a host quietly changes a setting, an email address the site depended on gets shut off.
The hard part is usually access, not the fix itself. Once I can get in and see what's happening, most problems are an hour or two of work. I start by finding the cause, not by quoting you a rebuild.
The login you were handed doesn't work, and the password reset goes to an email nobody can get into. Getting owners back into their own site is the single most common rescue I do.
Your contact or booking form still looks fine, but the submissions haven't been arriving. Leads were going nowhere and nobody noticed until now.
Whoever built the site years ago has stopped answering, moved on, or closed up shop, and took the only working knowledge of your site with them.
WordPress, the theme, and the plugins are years behind, and now you're afraid to click update on any of it in case the whole thing falls over.
A blank white screen, a plugin error, a page that won't load, and no idea who to call to make it stop.
Hosting, domain, logins: you're not sure who controls them, or how to get back in if something breaks again.
I help you regain control of your own site, reset credentials the safe way, and recover the admin account even when the original email is dead.
I track down why Contact Form 7, Gravity Forms, WPForms, or a theme form quit delivering, and get submissions landing in your inbox again.
I find the plugin, theme, or PHP conflict behind the error and get the site back up and loading.
I update core, theme, and plugins carefully, on a staging copy first, so a ten-year-old site doesn't collapse mid-update.
I untangle your hosting, domain, and logins so you own your site outright and aren't stranded the next time something breaks.
If I get in and the site is past saving, I say so, instead of quietly billing hours against a rebuild in disguise.
When the honest answer is that a site is past saving, a clean rebuild makes more sense than pouring hours into a build that old. That's exactly what an AI Search Website is for, and whatever's worth keeping comes with you.
Once the site is healthy again, getting it cited by ChatGPT, Google AI Overviews, Gemini, and Perplexity is a separate step. That's the work I do next, and it only works on a site that isn't broken underneath. If your site already runs fine and just isn't showing up, start with WordPress, Unstuck instead.
Before Answer Visible, I ran cases out of a Coast Guard operations center: distress calls, working a search pattern off incomplete information, not calling it closed until the boat was found. Same instinct applies to a hacked or abandoned WordPress site. Find the actual cause, not just the symptom, and don't call it done until it's done. I've also been in WordPress since 2011, back when a lot of these sites were first built, so I know the themes and plugin habits of that earlier era firsthand.
No forced rebuild, and no monthly contract you didn't ask for. Small problems stay small.
When something's outside what I've personally run into, I lean on developers around the country. If I haven't seen it, someone I know has.
I diagnose the cause and estimate the hours before any fix work starts. No surprise invoices.
Send a short note about the symptom: locked out, form dead, white screen, whatever it is. A screenshot helps. You don't need to know the cause.
I get into the site, or figure out how to, find what's going on, and tell you what it'll take in hours before I start. You approve it first.
Billed as you go, no retainer, no monthly contract. Most rescues are a couple of hours, not a project.
Usually, yes. There are several ways back into a WordPress site even when the login is dead and the reset email points to an inbox you can't reach, as long as you can show the site is yours. Getting owners back into their own site is one of the most common rescues I do.
Almost always. Forms that quietly stop sending are usually a mail delivery or plugin problem, not a lost cause. I find out whether it's Contact Form 7, Gravity Forms, WPForms, or your host blocking the mail, and get submissions landing in your inbox again.
Yes. Inheriting a site from a developer who has gone quiet is exactly what this is for. I get you proper access, document what you own, and take it from there. You don't need anything from the original developer to start.
It depends on the site, and I'll tell you honestly after I look. Plenty of older WordPress sites are worth keeping with a few hours of cleanup. Some are held together with abandoned plugins and cost more to nurse than to replace. You get a straight answer before you spend on either path.
It's $125 an hour, billed as you go, with no retainer or monthly contract. I diagnose the problem first and give you an estimate in hours before any fix work starts, so you approve the number before the meter runs. Most rescues are a couple of hours.
No. I'm based in St. Petersburg and love working with Tampa Bay businesses in person, but WordPress rescue work happens remotely. I can help wherever your site and your hosting live.
Send over the symptom and I'll diagnose the cause before anything gets billed. If your site works fine and just isn't showing up in AI search, the Unstuck path is the better fit.